Jacqueline Hawley
Mediator

“Focusing beyond differences to visualize and achieve shared goals”

Jacqueline Hawley

Jacky Hawley has over twenty years of experience in managing conflict as part of dynamic team building. As an experienced and successful administrator in both commercial business and volunteer service organizations, she has delighted in motivating diverse, innovative and energetic people to work together for more effective results. She has excellent communication skills and her years of international travel have demonstrated adaptability and have proven her ability to work with people of a variety of cultures, nationalities and backgrounds. In today’s fast-paced, technological and globally transient society she has found compassion and a personal touch to be invaluable tools for increasing co-operation, motivation and productivity.

PROFESSIONAL EXPERIENCE:

Jacky has considerable management experience in international exports, in manufacturing and service industries, in conference coordination, customer service and in Real Estate

Long-term voluntary administrative roles internationally have included leading roles in various service organizations, relocation and social support for newcomers and expatriates in several nations, teaching disabled and disadvantaged children, developing and leading fundraising teams, and running faith-based educational courses.

In addition to several international relocations, family life and parenting has included a range of involvements in neo-natal and parent-support groups, school class-time and safety, and coordinating sports events.

EDUCATIONAL QUALIFICATIONS:

• Diploma in Business Studies – Guildford Technical College, U.K. (1976)

• Institute of Export Membership Examination, U.K. (1981)

• Alpha Training Conference – Seattle, WA. (2000)

•  Hospitality Management Certificate Course – Pasadena City College (2002 – 2004)

• Alternative Dispute Resolution Course, Austin, Texas (Nov 2004)

• Peacemaker Christian Dispute Resolution Certificate, Sept – Nov 2005

• Real Estate Professional Assistant Certificate, April 2006

• Alternative Dispute Resolution of Northern California (ADRNC) Training Conference 2007

• ADRNC Training in gender and race issues in mediation, May 2007

• Eileen Barker Mediation – Forgiveness Training, May 2007

• UC Berkeley Extension Mediation & Conflict Resolution Certificate, June 2007

ADDITIONAL:  A US Citizen born in England, Jacky has also lived in Norway, Egypt, Singapore and Hong Kong. With English as her mother tongue, she has basic language skills in French, Norwegian and Arabic.